1. It becomes a single source of truth for the sales team
A single source of truth often allows a better experience for users. You can be more specific and relevant without having to question again by getting the full context of every client and company in one place.
2. It helps track sales
A sales manager should monitor the reason behind why deals are won or lost instead of wondering. Sales managers can analyze which methods are successful and which need to be improved by analyzing their CRM's data and information trends and sales reports.
3. It helps in creating reports and providing data insights
To track revenue, overall market opportunities, operations, and results, businesses use CRM dashboards. From the smallest start-up to a multinational organization, these are applicable to companies of any size or form. CRM dashboards' visual representations allow viewers to quickly and easily get a glimpse of the KPIs and data that drive progress.
4. It gives you alerts and notification, as configured in CRM
5. It may also provide email services.
6. It's available right on your mobile
7. It helps you create tasks both for you and your team.
CRM helps salespeople automate their daily schedules and prioritize duty to ensure that clients are not ignored but also that the key prospects are contacted on time.
8. It serves as a repository to save all your leads.
9. Integration with other marketing tools like Hubspot, Zapier, Gotowebinar etc.